Working in the domain of customer interactions management solutions, we have consistently delivered futuristic applications to un-complicate communications. Call center solutions from DCNET is powering millions of inbound, outbound and blended interactions across the globe. We also offer customised solutions with powerful combination of Digium hardware and Asterisk open source software.

Most customers understand that Asterisk is just a PBX but it is actually a Telephony Engine which makes your ordinary server a communications server which can do whole lot of stuff like call routing/signalling, decoding, encoding and much more. Awarded with the Pinnacle Partner Award for the second consecutive year from Digium/Asterisk, We provide and support Digium’s super-reliable PRI (digital line) cards that connect Asterisk-based communication systems to T1, E1, J1 and ISDN-BRI interfaces. Digium digital interface cards can be used to connect Asterisk with service from telephone carriers or to interface with legacy communications equipment. All Digium digital cards include a built-in CSU/DSU and may be connected directly to the E1/T1 physical interface without the need for additional hardware. 

As an Exclusive Distributor of Dinstar and Yeastar for their Certified VoIP GSM Gateways/Analog Gateways, We have catered to many contact centers for their outbound solution, which is a multi-functional product used to effectively implement the smooth transition between PLMN (GSM) and VoIP network. The GSM/CDMA VoIP gateway is designed for comfort, ease-of-use and thus reducing the cost per call when compared to the call charges applicable on a PRI/PSTN line. It not only inherits tradition of quality voice communication over IP network but also reduces the human resource of VoIP network deployment.